On external quality:
Torvalds concludes, “Way too many projects seem to think that the code is more important than the user, and they break things left and right, and they don't apologize for it, because they feel that they are ‘fixing’ the code and doing the right thing.”On tooling:
“I don't think tools are all that fundamentally important.”
“Now, what is important is that there's a good workflow for the project, and tools can certainly help with that,” said Torvalds. “But most projects don't necessarily really need tools. There's a lot of projects that simply don't have enough changes to really require any tools at all for their work flow; [...]"