Complicated Conversations Considered Keystone Hazards
As Anzeneers, we are constantly on the look for keystone hazards. A keystone hazard is one that, once triggered, causes a cascade of risks and/or failures. If we look at 5 Dysfunctions of Teams , you will see that the whole work is based on the keystone hazard "lack of trust" which cascades into fear of conflict, lack of commitment, avoidance of accountability, and ultimately inattention to results. I can't do this topic justice in a blog, but I can recommend that you pick up the book . The lack of trust has its own laundry-list of causes. We may have felt betrayed in the past, or we may have found inconsistency in other people that has upset us. It may be from our own personal set of insecurities from past experiences. It may be from prejudice or social causes. It can come from friction over introvert/extrovert approaches to communication. It can grow from physical distances. It can be multi-causal and complicated in its own right. I have come to recognize...